Skip to content
Breaking Free Disability LLC

Refunds & Disputes

Refunds, cancellations, and payment disputes.

Our fees are charged for professional consulting services performed, not for the approval, denial, payment, or final determination of any disability claim.

Submit a refund or dispute request

No guarantee of claim approval

Breaking Free Disability LLC does not guarantee that any disability claim, appeal, reconsideration, or benefit request will be approved.

All claim decisions are made by the applicable insurance company, third-party administrator, employer, government agency, or other authorized decision-maker. Engaging our services does not guarantee a favorable outcome.

Nonrefundable services

All fees paid for consulting services that have already been performed are nonrefundable, except where a refund is required by applicable law or expressly provided under a separate written agreement.

This includes completed services such as:

  • Disability claim consultations and assessments
  • Claim documentation reviews
  • Administrative claim assistance
  • Claim status inquiries and communication support
  • Assistance organizing claim submissions
  • Return-to-work and leave coordination support
  • Administrative appeal preparation assistance

A client's dissatisfaction with a claim outcome does not, by itself, establish a right to a refund.

Denied or unfavorable claim outcomes

Breaking Free Disability LLC is not financially responsible solely because a claim is denied, delayed, terminated, reduced, or otherwise decided unfavorably by an independent third party. A denied claim, unsuccessful appeal, or unfavorable benefit decision does not automatically qualify a client for a refund.

This provision does not exclude liability for the Company's own misconduct, breach of agreement, or other conduct for which liability cannot legally be excluded.

Cancelling your services

Clients may request cancellation of consulting services by providing written notice to Breaking Free Disability LLC. Upon cancellation:

  • Fees for services already completed remain payable and are generally nonrefundable.
  • Fees paid in advance for services not yet performed will be reviewed and refunded to the extent required by the agreement and applicable law.
  • Any agreed, lawful cancellation charges will be disclosed in the client's signed service agreement.
  • The Company will provide an accounting of completed services and applicable charges upon request.

How to request a refund

Refund requests must be submitted in writing to Breaking Free Disability LLC by email:

BreakingFreeDisabilityLLC@outlook.com

Please provide your full name, the service purchased, the payment date, and the reason for requesting a refund. Refund requests will ordinarily receive an acknowledgment within five business days. We will review the applicable agreement, services performed, and any relevant legal requirements before issuing a decision.

Payment disputes

If you have a billing error, duplicate charge, or concern about the services you received, please contact us first — we want to make it right.

Nothing in our policy restricts your rights to dispute charges through a financial institution, submit a complaint to an appropriate agency, or pursue legal remedies available under applicable law.

To the maximum extent permitted by law, the Company is not liable solely for an unfavorable decision independently made by insurance carriers, employers, medical providers, claims administrators, or government agencies. Nothing in this policy waives nonwaivable legal rights or excuses fraud, gross negligence, willful misconduct, or other liability that cannot legally be excluded.

Read and sign the full policy

The complete Refund & Cancellation Policy is available to read and sign online before services begin.

Open the forms pageContact us with a question

Breaking Free Disability LLC

CLIENT REFUND & DISPUTE REQUEST FORM

Empowering Individuals. Navigating Disability Claims. Restoring Peace of Mind.

Confidential — Client request form

Section 1: Client information
Section 2: Type of request
Please select the reason for submitting this form.
Section 3: Payment information
Payment Method

For your security, do not include full credit card numbers, bank account numbers, or other sensitive financial information.

Section 4: Reason for refund or dispute

Please explain why you are requesting a refund or disputing a payment.

Have you previously contacted Breaking Free Disability LLC regarding this matter?
Section 5: Requested resolution
Please select your preferred resolution.
Section 6: Refund policy acknowledgment

I acknowledge that:

Section 7: Client certification

By typing your name in the signature field, you sign this request electronically.

Section 8: For company use only

Request Received Date: —

Assigned Representative: —

Request/Dispute Tracking Number: —

Services Reviewed: —

Amount Paid ($): —

Value of Services Completed ($): —

Unearned Advance Payment (if applicable) ($): —

Approved Refund Amount ($): —

Reason for Decision: —

Date Client Notified: —

Refund Processing Date (if applicable): —

Company Representative: —

Signature: —

Date: —

Decision:

□ Approved — Full Refund

□ Approved — Partial Refund

□ Denied

□ Additional Information Required

□ Alternative Resolution Offered

Submission instructions

Submit your completed request to:
Breaking Free Disability LLC

Email: BreakingFreeDisabilityLLC@outlook.com

Phone: —
Mailing Address: —

Processing Time: Requests will ordinarily be acknowledged within 5 business days and reviewed within 15 business days. If additional time is required, the client will receive an update.

Please do not submit unnecessary medical records, Social Security numbers, or sensitive personal information with this form.

Important notice: Submitting this form does not suspend insurance claim deadlines, appeal deadlines, or legally protected payment-dispute periods. Clients are not required to complete this form before exercising external legal or payment-dispute rights.